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PRIVACY POLICY
Mrs. Property Solutions
Last updated: July 2026
Mrs. Property Solutions ("we," "us," or "our") is committed to protecting
your privacy. This Privacy Policy explains how we collect, use, and
safeguard the information you provide when you visit our website at
https://www.mrspropertysolutions.com or contact us about selling your
property.
By using our website, you agree to the terms of this Privacy Policy.
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1. INFORMATION WE COLLECT
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We collect information you voluntarily provide to us, including:
- Your name
- Your phone number
- Your email address
- The address of the property you are inquiring about
- Any additional details you share about your situation or property
We may also collect basic technical information automatically when you
visit our website, such as your browser type, device type, and pages
visited. This information is used to improve our website and is not
linked to your personal identity.
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2. HOW WE USE YOUR INFORMATION
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We use the information you provide solely to:
- Evaluate your property and prepare a cash offer
- Contact you regarding your property inquiry
- Follow up on your request via phone, email, or SMS text message
- Schedule appointments or walkthroughs
- Complete a purchase transaction if you choose to move forward with us
We do not use your information for any purpose unrelated to your property
inquiry or transaction.
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3. SMS TEXT MESSAGE COMMUNICATIONS
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If you provide your phone number through our website or chat widget, you
consent to receive SMS text messages from Mrs. Property Solutions. These
messages may include responses to your inquiry, appointment reminders,
follow-up communications, and updates related to your property.
Message frequency varies based on your inquiry and transaction status.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to
any message you receive from us. For assistance, reply HELP.
Opting out of SMS does not affect your ability to receive services from us.
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4. HOW WE SHARE YOUR INFORMATION
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We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited circumstances:
- With trusted partners involved in your transaction, such as title
companies and escrow officers, solely to complete your closing
- With our internal team members who are actively working on your file
- As required by law or in response to a valid legal request
Any third party who receives your information in connection with your
transaction is expected to keep it confidential and use it only for the
purpose it was shared.
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5. DATA RETENTION
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We retain your information for as long as necessary to complete your
transaction and fulfill any legal or record-keeping obligations. If you
do not proceed with a transaction, we may retain your contact information
for follow-up purposes unless you request otherwise.
You may request that we delete your information at any time by contacting
us at cristina@mrspropertysolutions.com.
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6. YOUR RIGHTS
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Depending on your state of residence, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain communications
California residents may have additional rights under the California
Consumer Privacy Act (CCPA). To exercise any of these rights, please
contact us directly at cristina@mrspropertysolutions.com.
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7. COOKIES AND TRACKING
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Our website may use cookies and similar tracking technologies to improve
your browsing experience and understand how visitors use our site. You
can adjust your browser settings to decline cookies, though some features
of the site may not function properly if you do so.
We do not use cookies to collect personally identifiable information
without your knowledge.
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8. THIRD-PARTY LINKS
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Our website may contain links to third-party websites. We are not
responsible for the privacy practices or content of those sites. We
encourage you to review the privacy policies of any third-party sites
you visit.
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9. SECURITY
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We take reasonable steps to protect the information you provide against
unauthorized access, loss, or misuse. However, no method of transmission
over the internet is completely secure, and we cannot guarantee absolute
security of your information.
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10. CHILDREN'S PRIVACY
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Our website is not directed at children under the age of 13. We do not
knowingly collect personal information from children. If you believe a
child has provided us with personal information, please contact us and
we will promptly delete it.
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11. CHANGES TO THIS POLICY
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We may update this Privacy Policy from time to time. Any changes will be
posted on this page with an updated date. Your continued use of our
website after any changes constitutes your acceptance of the revised policy.
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12. CONTACT US
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If you have any questions about this Privacy Policy or how we handle
your information, please contact us:
Mrs. Property Solutions
1100 Riviera Dr
Pasadena, CA 90011
626-344-9579
Email: cristina@mrspropertysolutions.com
Website: https://www.mrspropertysolutions.com